FAQs
Frequently Asked Questions (FAQs)
Below you’ll find answers to common questions about shopping with CASWAGBUNDLE. If you need further assistance, our support team is always happy to help.
1. What type of products do you offer?
We offer a curated selection of women’s apparel designed for comfort, style, and everyday wear, including:
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Yoga and activewear
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Dresses and maxi dresses
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Tops and everyday essentials
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Jackets, coats, and outerwear
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Seasonal wardrobe pieces
2. Do you ship outside the United States?
Currently, CASWAGBUNDLE ships within the United States only.
International shipping is not available at this time.
3. How long does delivery take?
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Order processing: 1–3 business days
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Standard shipping: Approximately 20–30 business days after shipment
Delivery times may vary depending on destination and carrier conditions.
4. How are shipping fees calculated?
Shipping costs are calculated automatically and shown at checkout before you place your order.
There are no hidden or unexpected shipping charges.
5. Will tracking information be provided?
Yes. Once your order has shipped, you will receive a confirmation email containing your tracking number so you can follow your delivery progress.
6. What payment methods are accepted?
We accept secure payment methods supported by our online checkout system.
All transactions are protected using SSL encryption to ensure payment safety.
7. Can I update or cancel my order?
If you need to modify or cancel an order, please contact us as soon as possible.
Once an order has been processed or shipped, changes may no longer be possible.
8. What is your return policy?
We offer a clear and customer-focused return process.
Returned items must meet the conditions outlined in our Return & Refund Policy, including being unused and in original condition.
Please refer to the Return & Refund Policy page for full details.
9. What should I do if my package is delayed or missing?
If your order is delayed, lost, or not received, please contact us within 7 days of the expected delivery date.
We will assist you in working with the shipping carrier to help resolve the issue.
10. How can I contact customer support?
You can reach our support team using the information below:
📍 Store Address:
📞 Phone: +443356595447
📧 Email: support@caswagbundle.shop
Business Hours:
Monday – Saturday: 10:00 AM – 7:00 PM
Sunday: Closed
We aim to respond to all inquiries within 24–48 business hours.